Dear Dr Woodhouse,

It seems a shame, after so many years of seeing you with our daughter, to fade out of treatment without saying Thank you.

I would like to thank you, and all the rest of the team that were involved, for your kindness, and for the care you took to get the right result. It felt like a long haul at times, but the result is undoubtedly worth it.

Thank you so much.
Mrs KC After 18 months of treatment, my daughter has just had her braces off and now has beautifully straight teeth – job done. The whole process has been trouble-free and stress-free. From the initial consultation to the final retainer fitting, all the staff at Grosvenor House have been reassuringly professional and friendly, putting us at ease from the outset.

I can’t recommend them highly enough – thanks to them, my daughter now has a brand-new confident smile.

Mrs PW
This was the first visit to the practice for my 13 year old daughter and myself. We were both a bit apprehensive. But as soon as we were in the practice we were received by friendly, reassuring receptionist. The Practice Manager was also available, she made us feel welcome and answered our questions with patience.

Our experience of the Orthodontist was as good, he dealt with my daughter with kindness and respect. He explained things clearly to her and listened to her concerns carefully.

My experience of the practice was really good and pretty much stress free. Thursday 6th December 2012 saw a routine CQC inspection carried out at the practice. The purpose of the visit was to check that essential standards of quality and safety are being met. The inspector looked at the treatment records of people who use our service. They talked to our patients and also the staff.

We are delighted to announce that all 5 outcomes inspected were passed with flying colours and all standards are being met. The Grosvenor House team received some excellent comments from the inspector. A copy of the report is available on the CQC website and also available at the practice.

Results of Inspection:

No. Anything more than very minor discomfort, come back & see us. Your speech will be different. Practice speaking with the brace in place e.g. read out aloud at home on your own, & in this way your speech will return to normal within a couple of days. You may also find yourself swallowing a lot to begin with. This is quite normal & will quickly pass. Yes, keep the brace in for all meal-times. You will struggle for the first couple of days, but persevere & very soon you will hardly notice it! Take the brace out after a meal & rinse it under the tap. Take the brace out in the morning & at night-times, brush the teeth & brush the brace with tooth-brush & tooth-paste. Only for cleaning & contact sports i.e. rugby. For contact sports, e.g. rugby, take the brace out & keep it in a protective box. Put the brace straight back in your mouth afterwards. Usually around six months. Usually about every 8-12 weeks. If you have a problem, ring for an appointment sooner. Yes. It will be important you still have check ­ups with your regular dentist throughout orthodontic treatment so that your teeth can be checked for decay. Occasionally some patients experienced slight discomfort. We advise all patients to let the practice team know if there is any discomfort as usually a small adjustment or trimming of the wire will help You will feel the brace in your mouth & it may feel a little strange to begin with. Don’t worry, most of our patients feel like this. After a short period you will become accustomed to the sensation of having a brace in your mouth & it will feel quite normal to you.